Dr. Shelly Zaldivar currently serves as the Department Chair/Graduate Coordinator for the Business Department of Southwestern Assemblies of God University (SAGU). She also teaches both business and marketing courses and enjoys speaking opportunities both within and outside the University. Additionally, Dr. Zaldivar is the Program Coordinator for the Marketing Program at SAGU and serves as the Faculty Sponsor for SAGU’s American Marketing Association chapter. When available, she consults with businesses, as well as, and church/ministry/non-profits related to their marketing and leadership growth.

Her professional experience encompassed senior leadership roles culminating as the Senior Vice President for Digital Online Servicing at Bank of America. During her tenure at the Bank, she also worked in the Small Business division where she managed the strategy and development of the small business deposits application and online experience, and as a Product Manager for the newly formed chat sales team. Prior to working at the Bank, Dr. Zaldivar was honored to work with several other well-known companies including Macy’s and Walt Disney World.

Dr. Zaldivar earned a Bachelor of Science degree in Business Administration from SAGU in 2007. She then continued on to earn an MBA specializing in Marketing Management from the University of Dallas in 2010 and completed her Ph.D. in Management specializing in Leadership and Organizational Change from Walden University in the summer of 2018. Dr. Zaldivar’s research interests include virtual team leadership, marketing strategy and management, retention/attrition in virtual teams, change management, and servant leadership.  Additionally, Dr. Zaldivar is Six Sigma Greenbelt Certified.

Dr. Zaldivar currently serves as a mentor both within and outside of SAGU. She enjoys working with leaders at all levels to help them achieve their full potential. She has taught at SAGU since 2011 and feels blessed to be able to help students see the connection between business and ministry. Outside of work, she leads a support forum for foster care/adoptive families of older children (school age and above) and enjoys serving her church where needed.