Office Of Registrar – Transcripts FAQ

MySAGU account

Simply log in to mySAGU , and select the “Academic Records” link from the menu on the left. Select “Order or Track a Transcript”. Follow the Clearinghouse steps to submit your request. This is a secure service offered through the National Student Clearinghouse.

Request through National Student Clearinghouse

Visit National Student Clearinghouse to order your transcript. This is a secure service offered through the National Student Clearinghouse. Please Note: In compliance with federal FERPA laws , requestors will need to fax in the signature page before the request is considered complete.

Request made in person

Visit our office and ask for a transcript request form. Our office is located in the Davis Building near the Sycamore St. side of the campus.

• Current name and any other name used while attending SAGU
• SAGU ID number or Social Security Number
• Date of birth
• Daytime phone number
• Current address
• Dates of attendance and/or degree(s) received
• Address(es) where transcript is to be mailed
• Student's written signature

Note: Forms must be signed in ink, electronic signatures are not accepted, and students may be asked to provide a copy of their driver’s licence to verify identity.

The Student Billing office houses all student billing records and would be happy to work with students on a payment plan in order to clear their account.

If you need to make a payment on your account you can log onto your mySAGU account or contact the Student Billing office.

Student Billing 972-825-4645

Note: If you requested a transcript that could not be released due to a financial hold and have recently paid off your account, be sure to contact us so that we can be sure your transcript is sent.

National Student Clearinghouse Request:
Electronic Delivery 1-2 business days: $6
Mailed 5-7 business days*: $7
Rush Delivery: $30
Express/International 3-5 days: $70
Additional copies to same destination: $5

Office Transcript Form Request:
Mailed 3-5 business days*: $14
Faxed 3-5 business days (additional charge to Mailed fee): $3
Office Pick-up: $20
Rush Delivery: $30
Additional copies for same destination: $10

*processing time, not including delivery

Processing time is dependent on the type of processing selected when the transcript is ordered. Processing times do not include delivery, unless the student selects Electronic Transcript or Rush Delivery.

Transcripts ordered for Office Pick-up will be produced the same day the request is made. Processing time may vary.

Note: Requests containing the Rush processing option must be received in our office by 12pm for the transcript to be mailed the same day the request is made.

Only students who select the Rush Delivery option through National Student Clearinghouse will receive tracking information by email, or text message, once their transcript has been sent. Student who selected the Rush Delivery option in-office can contact us for their tracking number.

Only students who select the Rush Delivery option through National Student Clearing House will receive tracking information by email, or text message, once their transcript has been sent. Students who selected the Rush Delivery option in-office can contact us for their tracking number.

Under FERPA regulations we cannot fulfill a transcript request unless it is requested directly by the student.

Students who select office pick-up, but would like another individual to pick up their transcript, must send notice of who is authorized to pick up their transcripts, along with their request form. That individual will need to present a photo ID when picking up the transcript.

Students may access an unofficial transcript through their mySAGU account . Simply log in and select the “Letter Transcript” link from the menu on the left. A printer icon will appear on the top left of the document.

At this time SAGU does not process requests for unofficial transcripts. Students who do not have access to their mySAGU account will need to order an official transcript.

Electronic Transcripts can be requested and sent through the National Student Clearinghouse by use of the Electronic Transcript Exchange or Secure PDF Transcript. Students who request their transcript this way will receive notifications through email, or text message, when their request has been received and will be notified when it has been sent.

Note: Electronic Transcripts are sent securely with the protection of the student’s information in mind. Additionally, the Electronic Transcript service through the National Student Clearinghouse is the quickest method of transcript delivery.

Student grades appear on their transcript shortly after the official semester has ended. To guarantee your semester grades appear on your transcript select the “Hold for Grades” option when ordering.

Note: Selecting “Hold for Grades” may mean a delay in normal processing times.

Students requesting transcripts near the end of the semester when they have recently earned a new degree should select the “Hold for Degree” option when ordering to ensure their degree will appear on their transcript.

Note: Selecting “Hold for Degree” may mean a delay in normal processing times.

Students who have received more than one type of degree from SAGU will only need to order one transcript. Your SAGU transcript will include all earned Associate, Bachelor (including Minors or Specializations), Master, and Doctoral degrees on the same transcript.

While SAGU is regionally-accredited by SACSCOC to offer Associate, Bachelor’s, Master’s and Doctoral degrees, accreditation, by itself, does not guarantee that individual courses taken at SAGU will transfer to other institutions. Transfer decisions are the sole discretion of the receiving institution.

Each higher education institution is responsible for making its own determination as to the curricular content of its courses and programs and assessing the student outcomes of those programs. Therefore, students desiring to transfer courses into those programs from other institutions should be aware that courses with similar sounding titles may not cover the same content and may not transfer. Students should contact the institution they plan to transfer to regarding specific transfer policies.